1. Will the location take Switch for deposit?
2. How much are snow chains and tyres?
3. How much is the OOH charge?
4. I do not have my licence, will the location do a DVLA check?
5. Can the car be dropped off in another country?
6. What is my confirmation number?
7. Can I change the dates of my car rental?
8. Can I upgrade the vehicle?
9. How do I cancel?
10. Does the price include everything (Damage excess and taxes)?
11. Will they wait if the flight is delayed or we arrive late?
12. What is the insurance on the vehicle?13. Can I change the
driver?
14. I am under 25, can I hire a vehicle?
15. Does the driver need to have a credit card?
Car Rental - Answers
1. Most locations will not take Switch however there is
the odd exception, please contact the call centre to confirm.
2 + 3. This varies from location to location, please contact
the call centre to confirm.
4. If the vehicle is being collected within the UK and it
is within normal office hours, there will be a charge to pay for this upon arrival.
5. In some cases this is possible, please contact the call
centre for further information.
6. Your confirmation number always begins with the letter
CN followed by 6 numbers.
7. Yes, up until 4 hours before arrival.
8. Yes, provided the vehicle you require is available at the
time of the requested change. This can be done by calling the call centre.
9. To cancel a booking you will need to fax us on 01582 736
728 or e-mail us on bookings@travelextras.com.
10. Most prices are fully inclusive, however in some cases
there may be an additional charge upon arrival, please contact the call centre
to confirm.
11. Yes, as long as we have your correct flight number, the
car rental desk will monitor any delayed flights. The only location where this
will not be the case is Nice Airport.
12. The insurance includes CDW and Theft Waiver, however
there is an excess which applies to each insurance. To lower the waiver on the
CDW, why not take our additional insurance?
13. Yes, up to 4 hours before arrival.
14. In some cases this is possible with a supplement payable
at the time of collection of the vehicle. Please contact our call centre for
further information.
15. Yes
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