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User's Guide

home > customer support > user's guide

Tip: The customer support pages provides information, help and contact information, and the FAQ may contain the answers to questions you may have.

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Discover Normandy offers many services to the web-user but some are only available to people booking in particular countries. For example our camping and self catering packages in Normandy are only available to UK travellers. The chart below shows you what can be booked with us.

If you click on a green tick, you'll be taken straight to the relevant page. We're improving this web site all the time, so if a vacation package or product isn't here for you now, it will be soon.

Type

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EU flag

US Flag

Rest of world

Car hire

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Flights

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Ferries

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cross

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Hotels

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Cottages

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B&Bs, inns

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Camping Breaks

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cross

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Self Catering Breaks

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Short Breaks

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Please click on the green tick to be taken straight to that page.

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Tell me more about how I can use Discover Normandy

We have tried to make Discover Normandy as useful and flexible as possible for you and invite you to explore the web site. Our FAQ (frequently asked questions) has useful information too.

For example apart from information for the traveller, we also have services such as holiday bookings, city breaks, hotel reservations, car hire, ferries and so on.

Please read some suggestions below for how to use the site and remember that most things can be booked over the telephone too.

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I'm travelling from the UK, and have found a camping holiday package I like, but don't want to book online.

No problem, we have a call centre, just remember the holiday you'd like to book and phone the telephone number at the bottom of the page. Or look at our contact page.

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I'm travelling from the UK and just want to book a ferry.

Easy, just go to the ferry page and book online or over the telephone. We have a best price guarantee too.

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I'm travelling from the Europe and want to book a ferry, and a hotel room.

Easy, just go to the ferry page and book online or over the telephone, and then find a place to stay in Normandy from our hotels page. We have every kind of place to stay.

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I've found a self catering break package that I like, but want slightly different dates.

No problem, just make a note of the package you've found and then phone our call centre. The number will be on the page and our staff will be happy to help you.

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I'm travelling from the UK and want to tailor my own holiday.

Easy, if you know your dates, you can book your channel crossing online, choose the towns you'd like to visit and reserve your accommodation individually. You can even book car hire too.

  
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